Provider Website

Please note: You will need to turn your Pop-Up Blocker off to access Provider Direct. Click here for more details.

In an effort to make the Provider website more user friendly, we have enhanced the provider homepage views so that just about all of the links are right at your fingertips. We have taken into account comments, suggestions, questions and complaints from our Provider Network regarding the website and have incorporated as much as possible. Please take time to view the changes and please continue to provide your feedback. Thank you.

  PBH Provider Direct User Manual - Updated on 11/10/2009
  DD Waitlist -- Registry of UnMet Needs Manual


Recent Provider Bulletins

Last Updated: 3/2/2010

 PBH Network Operations Communication Bulletin FY-0910-NM-07 Revision to Relative/Legal Guardian as Provider
    Date Posted: 3/2/2010
 Information Services Communication Bulletin FY-0910-IS-002 Scheduled System Maintenance
    Date Posted: 2/24/2010
 Network Operations Communications Bulletin FY-0910-NM-06 Residential Level III - Reauthorization Service Notes
    Date Posted: 1/27/2010
 PBH UM/ACCESS Communication Bulletin FY-0910-UM-08 PRTF Description
    Date Posted: 1/19/2010

Additional Provider Bulletins

Recent Finance Bulletins

Last Updated: 1/11/2010

Finance Announcements Provider Billing Information
 PBH Finance Communication Bulletin FY-0910-FN-49 January 6. 2010 Remittance Advice Delay
    Date Posted: 1/11/2010
  PBH Finance Communication Bulletin FY-0910-FN-50 Rate Decreases - YM811 and YM812
    Date Posted: 1/11/2010
  Finance Communication Bulletin FY-0910-FN-47 Permanent Checkwrite Schedule
    Date Posted: 12/17/2009
 		 Finance FAQ's
    Date Posted: 2/9/2010
  PBH Reason Codes
    Date Posted: 1/19/2010
  Electronic Funds Tranfer Form
    Date Posted: 11/18/2009
Additional Financial Information

Provider Training Documentation

Last Updated: 12/10/2009

 Click here for LIVE Place of Service Codes
 NEW Select and Update Client Module
 Click here to register for Word Processing and Spreadsheet Classes offered to Providers

 TBI Project STAR - Traumatic Brain Injury Training - Wednesday, February 3, 2010
    Date Posted: 12/10/2009
 Daymark Recovery Services Staff Training Schedule 2009-2010
    Date Posted: 9/17/2009
 Implementation of Enhanced Utilization Management Benchmarks 3rd Module 8-24-09
    Date Posted: 8/13/2009
 Provider Training - NC TOPPS Training - July 29, 2009
    Date Posted: 6/3/2009
  PBH Provider Direct User Manual - Updated on 11/10/2009
  DD Waitlist -- Registry of UnMet Needs Manual
Additional Training Documentation

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