PBH Provider Direct Training

Please note: You will need to turn your Pop-Up Blocker off to access Provider Direct. Click here for more details.

This training is for PBH providers only. Please click on the links below to access the information you need. Should you have any questions please contact the Finance Department at 704-721-7000.

The Training Facility is a 300 Copperfield Blvd, Suite 101, Concord, NC 28025. We are located on the lower level beside Jersey Mike's. For directions to our training facility, click here. Thanks.

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PBH Free Provider Direct Training Courses
Provider Direct Training Form (You must be a current provider to take this course)
Please note you can register 3 employees per form.
Provider Name:
Provider Main Phone:
Attendee #1: Email #1:
Attendee #2: Email #2:
Attendee #3: Email #3:
Attendee #4: Email #4:
 
Please note the email address provided will be used for the confirmation notice for course registration. Thank you.
PBH Free Provider Direct Training Courses
Please answer the following questions to help us know a little about our registrants before the training. This will help ensure we have appropriate staff available to assist with questions that may arise. Use the checkboxes to select all responses that apply.
 

What type of services do you or the agency provide?
Inpatient Outpatient PRTF Group Home Community Supports

Other (Specify below)
 
Which billing form(s) do you or the agency currently submit?
UB04 CMS1500 837 File Upload Clearing House Unknown
 

What do you do at your facility?
Administrative Clinical Accounts Payable Billing Owner
 
How will you be utilizing Provider Direct?
Client Update Submitting TARs Billing Reconciling Accounts after Payment

Other (Specify below)
Provider Direct Training Course:
This class will discuss updating client information, submitting TARS and authorization letters. Representatives from UM/Access and IS are normally available to answer your questions. The items in this class are subject to change depending on updates made to the Provider Direct System.
Please choose the date you would like to attend:
Please note that all Provider Direct Courses from are 1pm - 5pm, depending on questions and number of attendees in the class, we may finish up earlier. Thank you. You Must Choose a Course Date.

Course Dates:
What do you wish to get out of Provider Direct Training, do you have specific questions related to your job or do you just need an overview?