Provider Website

Please note: You will need to turn your Pop-Up Blocker off to access Provider Direct. Click here for more details.

No Provider Meeting in February ~The next Scheduled Provider Meeting is March 13, 2009 9:00am-12:00pm at Copperfield Training Facility

In an effot to make the Provider website more user friendly, we have enhanced the provider homepage views so that just about all of the links are right at your fingertips. We have taken into account comments, suggestions, questions and complaints from our Provider Network regarding the website and have incorporated as much as possible. Please take time to view the changes and please continue to provide your feedback. Thank you.

   PBH Provider Direct User Manual - Updated on 2/11/2009
   Print Authorization Letters on Demand


Please note that you MUST download the most recent verion of Adobe Reader. Thank you!   

Recent Provider Bulletins

Last Updated: 8/25/2010

 Update to LOCUS and CALOCUS
    Date Posted: 8/25/2010
 RHA Howell's 1st Motorcycle Charity Ride 2010
    Date Posted: 8/25/2010
 Waiver Alert August 2010 - Support Needs Matrix
    Date Posted: 8/16/2010
 Letter from the North Carolina Substance Abuse Professional Practice Board
    Date Posted: 8/6/2010

Additional Provider Bulletins

Recent Finance Bulletins

Last Updated: 7/7/2010

Finance Announcements Provider Billing Information
 Finance Communication Bulletin FY-1011-FN-01 Finance Customer Service Phone Line
    Date Posted: 7/7/2010
  PBH Sliding Fee Schedule Effective 7-1-2010
    Date Posted: 6/30/2010
  Communication Bulletin FY-0910-FN-91 Innovations Rates
    Date Posted: 5/17/2010
 		 PBH Reason Codes
    Date Posted: 1/19/2010
  Electronic Funds Tranfer Form
    Date Posted: 11/18/2009
  CMS1500 Instructions/Cheat Sheet
    Date Posted: 9/28/2009
Additional Financial Information

Recent Request for Intent/Proposals

Last Updated: 6/23/2010

Request for Intent/Proposals Documentation Request for Intent/Proposals Electronic Forms
 PBH Request for Intent Innovations Waiver Community Guide Service - Closed
    Date Posted: 6/23/2010
  B3 Crisis Respite RFI Announcement - Closed
    Date Posted: 6/23/2010
  B3 Crisis Respite-RFI Application - Closed
    Date Posted: 6/23/2010
  Development of Residential Treatment Level III for Girls (1-4 beds) - Closed
    Date Posted: 6/23/2010
  Development of Residential Program for MR/MI Persons (Two Programs, 3 bed occupancy each) - Closed
    Date Posted: 6/23/2010
 		  Request the Electronic Application
  RFP/RFI Online Forum
RFI/RFP Archives

Provider Training Documentation

Last Updated: 9/7/2010

 Click here for LIVE Place of Service Codes
 NEW Select and Update Client Module
 Click here to register for Word Processing and Spreadsheet Classes offered to Providers

 Save the Date - RAD 101 and 201 Training
    Date Posted: 9/7/2010
 Save the Date - RAD 101 and 201 Training
    Date Posted: 9/7/2010
 Positive Behavior Support Planning
    Date Posted: 8/25/2010
  Positive Behavior Support Planning
    Date Posted: 8/25/2010
 PBH Provider Direct User Manual - Updated on 2/11/2009
Additional Training Documentation