Provider Website

Please note: You will need to turn your Pop-Up Blocker off to access Provider Direct. Click here for more details.

No Provider Meeting in February ~The next Scheduled Provider Meeting is March 13, 2009 9:00am-12:00pm at Copperfield Training Facility

In an effot to make the Provider website more user friendly, we have enhanced the provider homepage views so that just about all of the links are right at your fingertips. We have taken into account comments, suggestions, questions and complaints from our Provider Network regarding the website and have incorporated as much as possible. Please take time to view the changes and please continue to provide your feedback. Thank you.

   PBH Provider Direct User Manual - Updated on 2/11/2009
   Print Authorization Letters on Demand


Please note that you MUST download the most recent verion of Adobe Reader. Thank you!   

Recent Provider Bulletins

Last Updated: 2/3/2012

 PBH COC Provider Meeting in February Communication Bulletin FY 1112 NM 24 20120202
    Date Posted: 2/3/2012
 Medication Administration PBH Communication Bulletin FY 1112 QM 04 20120202
    Date Posted: 2/3/2012
 Remittance Advice Delay PBH Communication Bulletin FY 1112 FN 107 20120130
    Date Posted: 1/30/2012
 OPC Provider Enrollment Application Deadline Expansion MOA Initiative 20120130
    Date Posted: 1/30/2012

Additional Provider Bulletins

Recent Finance Bulletins

Last Updated: 1/30/2012

Finance Announcements Provider Billing Information
 Remittance Advice Delay PBH Communication Bulletin FY FN 107 20120130
    Date Posted: 1/30/2012
  2012 PBH Permanent Checkwrite Schedule
    Date Posted: 11/22/2011
  PBH Communication Bulletin FY 1112 FN 90 ICF Rates Effective November 1, 2011
    Date Posted: 11/22/2011
 		 UB04 Billing Instructions
    Date Posted: 12/12/2011
  2012 PBH Permanent Checkwrite Schedule
    Date Posted: 11/22/2011
  CMS1500 Billing Instructions
    Date Posted: 11/9/2011
Additional Financial Information

Recent Request for Intent/Proposals

Last Updated: 7/13/2011

Request for Intent/Proposals Documentation Request for Intent/Proposals Electronic Forms
 Request for Proposal 2011-1 Alamance-Caswell Advanced Access RFP Questions and Answers - Updated July 12, 2011
    Date Posted: 7/13/2011
  Request for Proposal 2011-1 Alamance-Caswell Advanced Access RFP Questions and Answers - Updated July 12, 2011
    Date Posted: 7/12/2011
  PBH Bidders Conference for the Alamance-Caswell Advanced Access RFP Questions and Answers
    Date Posted: 7/6/2011
  Request for Proposal (RFP) Announcement: Advanced Access (Crisis Services) for the Alamance-Caswell Catchment Area
    Date Posted: 6/15/2011
 		  Request the Electronic Application
  RFP/RFI Online Forum
RFI/RFP Archives

Provider Training Documentation

Last Updated: 1/13/2012

 Click here for LIVE Place of Service Codes
 NEW Select and Update Client Module
 Click here to register for Word Processing and Spreadsheet Classes offered to Providers

 Self
    Date Posted: 1/13/2012
 Self-Direction/Community Guide Training - January 17, 2012
    Date Posted: 1/13/2012
 Daymark Recovery Services Staff Training Schedule 2011-2012
    Date Posted: 8/16/2011
 Daymark Recovery Services Staff Training Schedule 2011
    Date Posted: 7/8/2011
 PBH Provider Direct User Manual - Updated on 2/11/2009
Additional Training Documentation